Terms & Conditions

AEI Security & Communications Ltd (hither to referred to as AEI) offers this Web site, including all information, software, products and services available from this Web site or offered as part of or in conjunction with this Web site (the "Web site"), to you, the user, conditioned upon your acceptance of all of the terms, conditions, policies and notices stated here. AEI reserves the right to make changes to these Terms and Conditions immediately by posting the changed Terms and Conditions in this location.

Your continued use of the Web site constitutes your agreement to all such terms, conditions and notices, and any changes to the Terms and Conditions made by AEI.

The term 'AEI' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

Use the website at your own risk. This website is provided to you "as is," without warranty of any kind either express or implied. Neither AEI nor its employees, agents, third-party information providers, merchants, licensors or the like warrant that the Web site or its operation will be accurate, reliable, uninterrupted or error-free. No agent or representative has the authority to create any warranty regarding the Web site on behalf of AEI. AEI reserves the right to change or discontinue at any time any aspect or feature of the Web site.


The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.


Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

This site includes links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).


Except for material in the public domain under United States copyright law, all material contained on the Web site (including all software, HTML code, Java applets, Active X controls and other code) is protected by United States and foreign copyright laws. Except as otherwise expressly provided in these terms and conditions, you may not copy, distribute, transmit, display, perform, reproduce, publish, license, modify, rewrite, create derivative works from, transfer, or sell any material contained on the Web site without the prior consent of the copyright owner.

None of the material contained on AEI's web sites may be reverse-engineered, disassembled, decompiled, transcribed, stored in a retrieval system, translated into any language or computer language, retransmitted in any form or by any means (electronic, mechanical, photo reproduction, recordation or otherwise), resold or redistributed without the prior written consent of AEI. Violation of this provision may result in severe civil and criminal penalties.

AEI Security, SensaGuard, SolarGuard, SolarProtect, Remote Automation, DigiConnector, DigiEye, IR Systeme Technik, iMedia, NetCast, Pure Digital, Chronos Stream Media and their respective logos are trademarks of AEI Security & Communications Ltd. DigiSender and DigiSender iMedia are registered trademarks of AEI Security & Communications Ltd.


DigiSender is a registered trademark with the World Intellectual Property Organisation (WIPO) Reg.No.1019883, United States Patent & Trademark Office Reg.No. 3953250, United Kingdom Patent Office Reg.No. 2511051. imedia is a registered trademark with the UK Patent Office Reg.No. 2506186. digisender i-media is a registered trademark with the UK Patent Office Reg.No 2506133


E-mail notifications are a courtesy service. Regardless of your receipt of E-Bill notification, you must pay your bill by the posted due date.

AEI liability limitations:

AEI is not liable for failures of transmissions due to:

  • Bounced e-mails
  • Full e-mail boxes
  • Internet access problems
  • Network failures
  • Any other delays or customer failure to receive notifications

AEI is not liable for unavailability of the online payment system due to circumstances beyond its control such as, but not limited to:

  • Natural disaster
  • War
  • Communication line disruptions
  • Power outages
  • Labour stoppage
  • Government regulations or court orders
  • Failure of hardware (yours or ours) or software (yours or ours)

In the event of a payment procedure failure AEI will endeavour to undertake the following:

  • Contact the user in order to resolve the problem
  • Rectify and make good any and identifiable problems with the web site

Other terms and conditions:

  • Invoices are sent to the customer along with the product
  • You can view your account online if you register with us.
  • You can pay online using the following payment methods:
    • Mastercard credit card
    • Visa credit or debit card
    • Paypal
  • Goods returned are done so at the customers cost unless AEI deems the item to be faulty